Now in production — powering live freight operations

The operating system
for modern freight
brokerages

HatchOS is the AI-native TMS built for freight brokerages who've outgrown legacy platforms. Full dispatch, finance, compliance, and AI employees — at a fraction of the cost.

Start your brokerage on HatchOS Request a demo
→ How HTG cut TMS spend 73% in 14 days — read the story
HTG Hatchway Trade Group Reference Customer
✓ Live in production
✓ No onboarding fees
✓ 30-day free trial
200+
REST API endpoints
7
AI employees built-in
1/10
the cost of legacy TMS
30+
sprints in production
Platform Overview

Four pillars. One platform.

Every freight brokerage needs the same foundation. HatchOS ships it fully built and ready to operate on day one.

💰
Financial Backbone
End-to-end financial management from shipment costs through carrier settlements, commission periods, and full P&L visibility.
  • Shipment invoicing with Stripe payments
  • Carrier & vendor settlements with factor routing
  • Commission engine with period lifecycle
  • Agent statement self-service portal
  • True COGS tracking per shipment
  • CFO financial dashboard with KPIs
🏢
Multi-Tenant Architecture
Built from the ground up for multi-brand, multi-office operations. Full data isolation between tenants with granular RBAC.
  • 6-level role hierarchy (dispatcher → tenant admin)
  • Office-level data scoping and KPI rollups
  • Multi-brand DBA support with logo management
  • Agent isolation — each agent sees only their data
  • Shared account rules with owner reassignment
  • 2FA with TOTP authentication
⚙️
Platform Infrastructure
Load boards, compliance, document management, training, and 3PL warehousing — every piece of infrastructure a brokerage needs.
  • Dispatch board with full shipment lifecycle
  • Carrier compliance & scorecard engine
  • 3PL warehouse module (inventory, receipts, outbounds)
  • Document center with version control
  • Agent training system (23 modules, 8 tracks)
  • Load board integrations (Truckstop, 123LB)
✨
Built for Operators
Role-aware navigation, dark/light themes, full email client with CRM, and a suite of AI tools — designed for the way dispatchers actually work.
  • Executive & dispatcher nav modes
  • Full email client with Microsoft 365 OAuth
  • CRM with pipeline, contacts, and deal tracking
  • Carrier portal for load acceptance & documents
  • Customer portal with real-time shipment tracking
  • Audit log — immutable, tenant-scoped
Full Feature Set

Everything in the box

No modules to add. No surprise fees. HatchOS ships all 14 core capabilities as a unified platform.

🚢
Dispatch Board
Kanban + list view with SLA timers, agent load, and commission widgets. Full 8-tab shipment form.
🤖
AI Employees
7 specialized AI workers (Hatch, Dash, Mark, Lena, Rex, Shield, Knox) that execute scheduled and on-demand tasks.
💵
Commission Engine
Named contracts with multi-agent split assignments, period lifecycle (open → closed → paid), and margin locking.
🚚
Carrier Management
Full carrier CRM with compliance checks, ACH banking, factor assignment, and scorecard system.
📧
Email Client
Full inbox with M365 OAuth sync, CRM integration, entity linking, and full-text search via GIN index.
🧾
Invoicing
Branded invoice generation with Stripe payment links, customer portal access, and BOL document management.
📊
Reports & Analytics
7 pre-built reports + custom builder. CSV/XLSX/PDF export, drag-drop columns, scheduled email delivery.
🏗️
3PL Warehouse
Full inventory management with receipts, outbounds, SKU tracking, and revenue lines per shipment/account.
📋
Document Center
Template builder with version history, diff view, rollback, and branded PDF generation per shipment type.
🎓
Agent Training
23 modules across 8 tracks, 80% quiz threshold, with Hatch AI copilot for guided self-paced learning.
🔒
Security & RBAC
6-level role hierarchy, 2FA (TOTP), complete audit log, agent isolation matrix, and shared account rules.
⚡
Rate Intelligence
Truckstop integration with 900ms debounced rate lookups, market rate comparison, and load board postings.
🏬
Multi-Office Hierarchy
Office org-chart, MTD KPI rollups per office, agent counts, and scoped data visibility at every level.
🤝
Tender Intake
AI-powered tender extraction from email with USPS address validation, one-click shipment conversion.
AI Workforce

Seven AI employees.
Ready on day one.

HatchOS ships with a built-in AI workforce — specialized employees that run on schedules or on-demand, handling the work that should never require a human.

🧠
Hatch
AI Operations Assistant & Chat Interface
📊
Dash
Dispatch Snapshot & Board Analyst
📈
Mark
CRM Pipeline & Growth Intelligence
💰
Lena
Finance Snapshot & P&L Analyst
📋
Rex
Carrier Relations & Compliance Monitor
🛡️
Shield
Compliance & Risk Intelligence
🗝️
Knox
Rate Intelligence & Margin Analysis
Who It's For

Built for brokerages that mean business

HatchOS is purpose-built for freight brokerages at every stage — from independent agents to multi-office operations.

🚀
Emerging Brokerages
Start your brokerage on enterprise-grade infrastructure from day one. No need to cobble together a TMS + email + CRM + compliance — it all ships together.
📈
Growing Operations
Multi-agent, multi-office, multi-brand — HatchOS scales with you. Bring on new agents, open new offices, and add brands without restructuring your data.
🔄
Legacy TMS Migrations
Paying $50-100K/year for a platform you've outgrown? HatchOS delivers equivalent capability at a fraction of the cost with built-in AI tools legacy platforms can't match.
White-Label

Run your own branded freight brokerage OS

White-label HatchOS under your brand. Your logo. Your colors. Your domain. Your documents. Your email templates.

🎨
Your brand inside HatchOS
Custom logo and color scheme throughout the platform. Your DBA name on all documents (BOL, rate confirmations, invoices).
  • Custom logo and color scheme throughout the platform
  • Your DBA name on all documents (BOL, rate confirmations, invoices)
  • Your branded email templates (status updates, rate cons, invoices sent in your name)
🌐
Your domain on your HatchOS app
dispatch.yourbrokerage.com points to your HatchOS instance. Custom login page with your branding. SSL included.
  • dispatch.yourbrokerage.com points to your HatchOS instance
  • Custom login page with your branding
  • SSL included
📱
Your marketing site? Yours to own.
We provide a downloadable template kit — branded HTML/CSS you deploy yourself to Vercel or Netlify (both free). We give you the code. You own the site. We don't host it, maintain it, or charge for it.
  • Downloadable HTML/CSS template kit
  • Pre-branded to your identity
  • Deploy to Vercel or Netlify (free)
  • You own and control the site

White-label pricing: $999–$4,999/month
On top of per-seat pricing. Includes configuration, onboarding, and ongoing platform access.

See white-label pricing details → See the Template Kit →
Pricing Advantage
1/10th the cost of legacy TMS platforms
Legacy TMS platforms carry enterprise price tags that don't fit the modern brokerage. HatchOS is priced for the way the industry actually works.
Enterprise TMS
$2,000+
per seat / mo
HatchOS
$199
per seat / mo
See full pricing comparison →
Compare HatchOS vs Your Current TMS

"X vs Y" — the highest-converting query in B2B SaaS

Actively evaluating? See the honest head-to-head before you decide.

HatchOS vs Turvo
AI-native multi-tenant vs single-tenant legacy TMS
$2,985/mo vs $5,000+/mo · 20+ features compared →
HatchOS vs MercuryGate
Freight broker OS vs. multi-modal shipper TMS
$2,985/mo vs $6,750+/mo · 20+ features compared →
HatchOS vs AscendTMS
Scale platform vs. basic load management tool
AI employees, white-label, isolation — vs. none · 24 features compared →

Ready to run your brokerage on HatchOS?

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