🔄 MercuryGate Migration Tool

Migrate off MercuryGate in Under an Hour

Export your standard reports from MercuryGate, upload the CSVs, and HatchOS imports carriers, customers, loads, and contacts automatically. Zero column mapping.

Start Your Migration → See how it works
✅ Zero column mapping required ✅ Automatic deduplication ✅ Downloadable error report ✅ Undo within 30 minutes
Live Wizard Preview

See the import wizard in action

Four steps. Under five minutes. Here's exactly what you'll see when you migrate from MercuryGate.

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3-Step Process

Export from MercuryGate → Upload here → Live in HatchOS

We know MercuryGate's standard report export schema. Nothing to configure.

1

Export from MercuryGate

Go to Reports → Standard Reports in MercuryGate. Export Carriers, Customers, Loads (Shipments), and Contacts as CSV files.

2

Upload here

Drop your MercuryGate CSVs into HatchOS. We auto-detect what each file contains — carriers, customers, loads, or contacts — and show you a preview before anything commits.

3

Review and confirm

See exactly what will be created, what will be skipped (duplicates), and any validation errors. Click Import and we process everything in the background.

📸 How to export from MercuryGate

Not sure where to find MercuryGate's export menu? Here's the exact path:

1

Log in to MercuryGate → click Reports in the top navigation

2

Navigate to Standard Reports → select the report type

3

For carriers: run Carrier Scorecard or Carrier List report

4

For loads: run Shipment History report with date range "All time"

5

Click Export to CSV for each report. Upload all CSVs here.

What Migrates

Exactly what comes over from MercuryGate

Field-level mapping accuracy and estimated import time based on real MercuryGate CSV exports.

MercuryGate → HatchOS Migration Map

MercuryGate
EntityFields MappedField AccuracyTime to Import
🚚 Carriers
MC#SCACDOT#NameEmailPhoneEquipmentAuthority
 8 of 8
95%
 ~15s / 500 carriers
🏢 Customers
CompanyEmailPhoneCreditTermsAddress
 6 of 6
93%
 ~8s / 200 customers
📦 Loads
Shipment#StatusOrigin/DestCarrierRevenueCost
 6 of 11
86%
 ~30s / 1,000 loads
👤 Contacts
NameEmailPhoneCompanyTitle
 5 of 5
96%
 ~10s / 500 contacts

Loads: MercuryGate's 11-column format maps 6 to HatchOS natively. 5 MercuryGate-specific workflow and cost allocation columns are not mapped.

Supported Entity Types

Four entity types. One upload.

Import any subset — you don't need all four. HatchOS auto-detects what each file contains.

🚚

Carriers

Your full carrier network with SCAC codes, MC#, DOT#, and compliance data.

MC#DOT#SCACNameEmailPhoneEquipmentAuthority
🏢

Customers

Your shipper accounts — billing parties ready to create loads against.

CompanyEmailPhoneCredit limitTermsAddress
📦

Loads

Shipment history with MercuryGate status translation — Delivered, Dispatched, Invoiced → HatchOS enum.

Shipment#StatusOrigin/DestCarrierRevenueCost
👤

Contacts

CRM contacts linked to your shipper and carrier accounts.

NameEmailPhoneCompanyTitle
Why Teams Switch

MercuryGate vs HatchOS

Feature
MercuryGate
HatchOS
AI dispatch assistance
Not available
Built-in AI team (Hatch, Dash, Mark…)
Carrier compliance (Shield)
Manual checks only
Automated FMCSA + insurance monitoring
Commission tracking
Limited / add-on
Multi-agent splits, named contracts
Pricing model
Enterprise contract pricing
Flat seat-based, published pricing
Setup time
Months of implementation
Live in under an hour
Data migration support
Manual export + professional services
One-click CSV importer
FAQ

Migration questions answered

Will this overwrite my existing HatchOS data?
No. The importer deduplicates before creating anything. Carriers are matched by MC# (then name). Customers are matched by company name. Anything that already exists is skipped, not overwritten.
What MercuryGate report types does HatchOS support?
HatchOS recognizes MercuryGate's standard CSV report exports: Carrier List, Carrier Scorecard, Shipment History, Customer List, and Contact exports. If your column names match MercuryGate's standard format, they'll import automatically.
What about SCAC codes from MercuryGate?
SCAC codes are imported and appended to the carrier notes field. HatchOS uses MC# and DOT# as primary identifiers, but your SCAC data is preserved.
Can I undo an import?
Yes — for 30 minutes after an import completes, there's an undo button that will delete all records created in that batch. After 30 minutes, the undo window closes.
What if some rows fail to import?
Rows with errors are flagged in the preview step before you commit. After import, you can download a CSV of all failed rows with error reasons. Successful rows are never affected by individual row failures.
How long does it take to import a large MercuryGate dataset?
Hundreds of records completes in seconds. Thousands typically take under 60 seconds. The import runs in the background — you'll get an email when done.

Ready to migrate from MercuryGate?

It takes about 5 minutes to run the import. Your data will be live in HatchOS before your next dispatch.

Start Migration →